LegalZoom Reports Third Quarter 2024 Financial Results

Nov 06, 2024
  • Third quarter subscription revenue of $110.7 million, an increase of 5% year-over-year
  • Meaningful preliminary progress towards initiatives to grow subscription business; 300 basis point increase in subscription revenue mix year-over-year
  • Record third quarter Net Income of $11.1 million and Net Income margin of 7%
  • Record third quarter Adjusted EBITDA of $47.1 million and Adjusted EBITDA margin of 28%
  • Share repurchases of $24.7 million reduced outstanding shares by 2%; increased existing share repurchase authorization by $40.0 million to total $215.0 million subsequent to quarter end

MOUNTAIN VIEW, Calif., Nov. 06, 2024 (GLOBE NEWSWIRE) -- LegalZoom.com, Inc. (Nasdaq: LZ) today announced results for its third quarter ended September 30, 2024.

“I am pleased with the early strides we are making against our key execution priorities,” said Jeff Stibel, Chairman and Chief Executive Officer of LegalZoom. “During the quarter, we made progress in reorienting our commercialization and sales efforts to subscription offerings and updating our pricing to better reflect the value we provide. As we focus our efforts on our core legal and compliance offerings for small businesses and consumers, our goal is to attract high-value customers who will grow alongside LegalZoom.”

Noel Watson, LegalZoom’s Chief Operating Officer and Chief Financial Officer said, “Our strong execution drove third quarter results at or above the high-end of our outlook. We achieved a 28% Adjusted EBITDA margin driven by a higher mix of subscription revenue as well as lower expenses related to testing initiatives and our restructuring efforts. Looking ahead, we remain committed to investing in our business to drive efficient growth and operational improvements while driving durable margin expansion over time.”

Third Quarter 2024 Highlights

  • Revenue was $168.6 million for the quarter, up 1% year-over-year:
    • Transaction units increased 8% year-over-year; transaction revenue of $57.9 million decreased 7% year-over-year.
    • Subscription units increased 10% year-over-year; subscription revenue of $110.7 million grew 5% year-over-year.
  • Net income was $11.1 million for the quarter, or 7% of revenue, compared to net income of $7.5 million, or 5% of revenue, for the same period in 2023.
  • Non-GAAP net income was $29.7 million for the quarter compared to Non-GAAP net income of $23.3 million in the same period in 2023.
  • Adjusted EBITDA was $47.1 million for the quarter, or 28% of revenue, compared to $33.7 million, or 20% of revenue, for the same period in 2023.
  • Cash flow provided by operating activities was $31.6 million for the quarter compared to $27.4 million for the same period in 2023.
  • Free cash flow was $22.0 million for the quarter compared to $19.4 million for the same period in 2023.
  • Repurchased 3.8 million shares of common stock for a total cost of $24.7 million, at an average price of $6.56 per share.
  • Cash and cash equivalents were $112.5 million as of September 30, 2024 compared to $225.7 million as of December 31, 2023.

Third Quarter 2024 Key Business Metrics and Non-GAAP Financial Measures

(unaudited, in thousands except AOV, ARPU and percentages)

 Three Months Ended September 30, % Growth Nine Months Ended September 30, % Growth
   (Decline)   (Decline)
  2024   2023  YOY  2024   2023  YOY
Total revenue$168,599  $167,274  1% $520,175  $502,064  4%
Transaction revenue$57,879  $61,967  (7%) $192,733  $195,857  (2%)
Subscription revenue$110,720  $105,307  5% $327,442  $306,207  7%
Gross profit$113,884  $108,061  5% $333,467  $318,708  5%
Gross margin 68%  65% 5%  64%  63% 2%
Net Income$11,051  $7,534  47% $17,109  $6,571  160%
Net income margin 7%  5% 40%  3%  1% 200%
Net Income per share — basic:$0.06  $0.04  50% $0.09  $0.03  200%
Net Income per share — diluted:$0.06  $0.04  50% $0.09  $0.03  200%
Net cash provided by operating activities$31,613  $27,441  15% $93,053  $101,814  (9%)
Non-GAAP Financial Measures           
Non GAAP net income$29,699  $23,308  27% $66,853  $56,341  19%
Non GAAP net income per share — basic:$0.17  $0.12  42% $0.37  $0.29  28%
Non GAAP net income per share — diluted:$0.17  $0.12  42% $0.36  $0.29  24%
Adjusted EBITDA$47,096  $33,740  40% $103,910  $85,253  22%
Adjusted EBITDA margin 28%  20% 40%  20%  17% 18%
Free cash flow$21,975  $19,448  13% $64,064  $78,594  (18%)
Key Business Metrics           
Transaction units 255   237  8%  883   828  7%
Business formations 113   137  (18%)  386   468  (18%)
Average order value (AOV)$227  $262  (13%) $218  $236  (8%)
Subscription units at period end 1,717   1,568  10%  1,717   1,568  10%
Average revenue per subscription unit (ARPU) at period end$264  $267  (1%) $264  $267  (1%)
Certain percentages may not recalculate due to rounding.
 

Financial Outlook

For the fourth quarter ending December 31, 2024, LegalZoom currently expects:

  • Revenue in the range of $158 million to $162 million
  • Adjusted EBITDA in the range of $40 million to $44 million

LegalZoom has updated its full-year financial outlook to reflect three quarters of financial results as well as the Company’s latest expectations for Census EIN application trends and current business initiatives. For the full year ending December 31, 2024, LegalZoom currently expects:

  • Revenue in the range of $678 million to $682 million
  • Adjusted EBITDA in the range of $144 million to $148 million
  • Free cash flow in the range of $80 million to $85 million

Webcast and Conference Call Information

A webcast and conference call to discuss third quarter 2024 results is scheduled for today, November 6, 2024, at 4:30 p.m. Eastern time/1:30 p.m. Pacific time. Those interested in participating in the conference call are invited to register Here.

A live audio webcast of the event will be available on the LegalZoom Investor Relations website: https://investors.legalzoom.com. An archived replay of the webcast also will be available shortly after the live event.

Forward-Looking Statements

This press release contains forward-looking statements. We intend such forward-looking statements to be covered by the safe harbor provisions for forward-looking statements contained in Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. All statements other than statements of historical facts contained in this press release may be forward-looking statements. In some cases, you can identify forward-looking statements by terms such as “may,” “will,” “should,” “expects,” “plans,” “anticipates,” “could,” “intends,” “targets,” “projects,” “contemplates,” “believes,” “estimates,” “forecasts,” “predicts,” “potential” or “continue” or the negative of these terms or other similar expressions. Forward-looking statements contained in this press release include, but are not limited to, statements regarding our quarterly and annual guidance.

The forward-looking statements in this press release are only predictions. We have based these forward-looking statements largely on our current expectations and projections about future events and financial trends that we believe may affect our business, financial condition and results of operations. Forward-looking statements involve known and unknown risks, uncertainties and other important factors that may cause our actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by the forward-looking statements, including but not limited to the following: our dependence on business formations; our dependence on customers expanding the use of our platform, including converting our transactional customers to subscribers and our subscribers renewing their subscriptions with us; the impact of macroeconomic challenges on our business, including as a result of inflation, global conflict, supply chain issues and recessionary concerns; our ability to remain profitable in the future; our ability to provide high-quality products and services, customer care and customer experience; our ability to continue to innovate and provide a platform that is useful to our customers and that meets our customers’ expectations; the competitive legal solutions market; our dependence on our brand and reputation; our ability to maintain and expand strategic relationships with third parties; our ability to hire and retain top talent and motivate our employees; risks and costs associated with complex and evolving laws and regulations; our ability to maintain effective internal control over financial reporting; and other factors discussed in the section titled “Risk Factors” included in our Quarterly Report on Form 10-Q for the quarter ended June 30, 2024 filed with the Securities and Exchange Commission, or SEC, on August 7, 2024, as well as those factors in our subsequent filings with the SEC. The forward-looking statements in this press release are based upon information available to us as of the date of this press release, and while we believe such information forms a reasonable basis for such statements, such information may be limited or incomplete, and our statements should not be read to indicate that we have conducted an exhaustive inquiry into, or review of, all potentially available relevant information. These statements are inherently uncertain and investors are cautioned not to unduly rely upon these statements.

You should read this press release with the understanding that our actual future results, levels of activity, performance and achievements may be materially different from what we expect. We qualify all of our forward-looking statements by these cautionary statements. Except as required by applicable law, we do not plan to publicly update or revise any forward-looking statements contained in this press release, whether as a result of any new information, future events or otherwise.

About Non-GAAP Financial Measures

This press release includes non-GAAP financial measures including Adjusted EBITDA, Adjusted EBITDA margin, Non-GAAP net income, Non-GAAP net income margin, Non-GAAP net income per share and Free cash flow. To supplement our unaudited condensed consolidated financial statements, which are prepared and presented in accordance with generally accepted accounting principles in the United States, or GAAP, we use certain non-GAAP financial measures, as described below, to understand and evaluate our core operating performance. These non-GAAP financial measures, which may be different from similarly titled measures used by other companies, are presented to enhance investors’ overall understanding of our financial performance and liquidity and should not be considered a substitute for, or superior to, the financial information prepared and presented in accordance with GAAP. We believe that these non-GAAP financial measures provide useful information about our financial performance and liquidity, enhance the overall understanding of our past performance and future prospects and allow for greater transparency with respect to important measures used by our management for financial and operational decision-making. We are presenting these non-GAAP measures to assist investors in seeing our financial performance using a management view and because we believe that these measures provide an additional tool for investors to use in comparing our core financial performance over multiple periods with other companies in our industry.

We define Adjusted EBITDA as Net income (loss) adjusted to exclude interest expense, interest income, provision for (benefit from) income taxes, depreciation and amortization, other expense (income), net, stock-based compensation, impairment of goodwill, long-lived and other assets, legal expenses, restructuring expenses, transaction-related expenses and certain non-recurring income and expenses from time to time. Our Adjusted EBITDA financial measure differs from GAAP in that it excludes certain items of income and expense. We define Adjusted EBITDA margin as Adjusted EBITDA as a percentage of revenue.

Adjusted EBITDA is one of the primary performance measures used by our management and our board of directors to understand and evaluate our financial performance and operating trends, including period-to-period comparisons, prepare and approve our annual budget, develop short and long-term operational plans and determine appropriate compensation plans for our employees. Accordingly, we believe that Adjusted EBITDA provides useful information to investors and others in understanding and evaluating our results of operations in the same manner as our management team and board of directors. In assessing our performance, we exclude certain expenses that we believe are not comparable period over period or that we believe are not indicative of our underlying operating performance. Adjusted EBITDA should not be considered in isolation of, or as an alternative to, measures prepared and presented in accordance with GAAP. There are a number of limitations related to the use of Adjusted EBITDA rather than net income (loss), which is the nearest GAAP equivalent of Adjusted EBITDA. Some of these limitations include that the non-GAAP financial measure:

  • may be calculated differently by other companies in our industry, limiting its usefulness as a comparative measure;
  • does not reflect our capital expenditures, future requirements for capital expenditures or contractual commitments;
  • excludes depreciation and amortization and, although these are non-cash expenses, the assets being depreciated may be replaced in the future;
  • does not reflect changes in, or cash requirements for, our working capital needs;
  • excludes stock-based compensation expense, which has been, and will continue to be, a significant recurring expense for our business and an important part of our compensation strategy; and
  • does not reflect certain other expenses that we do not consider representative of our underlying operating performance, but that reduce cash available to us.

We define Non-GAAP net income as net income (loss) adjusted to exclude amortization of acquired intangible assets, stock-based compensation expense, certain transaction-related expenses, and certain non-recurring income and expenses from time to time, net of related income tax impacts. Our Non-GAAP net income financial measure differs from GAAP in that it excludes certain items of income and expense. We define Net income (loss) margin as net loss as a percentage of revenue. We define Non-GAAP net income (loss) margin as Non-GAAP net income (loss) as a percentage of revenue. We define Non-GAAP net income (loss) per share attributable to common stockholders as Non-GAAP net income (loss) divided by basic and diluted weighted-average common stock. We believe Non-GAAP net income (loss) and Non-GAAP net income (loss) per share attributable to common stockholders are operating performance measures that provide investors and analysts with useful supplemental information about the financial performance of our business.

Free cash flow is a liquidity measure used by management in evaluating the cash generated by our operations after purchases of property and equipment including capitalized internal-use software. We consider Free cash flow to be an important measure because it provides useful information to management and investors about the amount of cash generated by our business that can be used for strategic opportunities, including investing in our business and strengthening our balance sheet. Once our business needs and obligations are met, cash can be used to maintain a strong balance sheet and invest in future growth. The usefulness of Free cash flow as an analytical tool has limitations because it excludes certain items that are settled in cash, does not represent residual cash flow available for discretionary expenses, does not reflect our future contractual commitments, and may be calculated differently by other companies in our industry. Accordingly, it should not be considered in isolation or as a substitute for analysis of other GAAP financial measures, such as net cash used in or provided by operating activities.

We are not providing a reconciliation for our non-GAAP outlook on a forward-looking basis (including the information under “Financial Guidance and Outlook” above), as we are unable to provide a meaningful calculation or estimation of reconciling items and the information is not available without unreasonable effort. This is due to the inherent difficulty of forecasting the timing or amount of various items that would impact the most directly comparable forward-looking GAAP financial measure that have not yet occurred, are out of LegalZoom’s control and/or cannot be reasonably predicted. Forward-looking non-GAAP financial measures provided without the most directly comparable GAAP financial measures may vary materially from the corresponding GAAP financial measures.

The tables in this press release contain more details on the GAAP financial measures that are most directly comparable to non-GAAP financial measures and the related reconciliations between these financial measures.

LegalZoom

LegalZoom is a leading online platform for business formation in the United States. Driven by a mission to unleash entrepreneurship, LegalZoom delivers comprehensive legal and compliance products and expertise for small business owners through easy-to-use technology. From free business formations to business management solutions and professional advisory services, LegalZoom supports millions of small business owners and their families throughout the entrepreneurial journey. Founded on the belief that everyone should have affordable access to legal and financial expertise, LegalZoom empowers entrepreneurs to make their dream a reality. For more information, please visit www.legalzoom.com

Contact

Investor Relations
investor@legalzoom.com 

LegalZoom.com, Inc.
Unaudited Condensed Consolidated Balance Sheets
(In thousands, except par values)
 September 30, 2024 December 31, 2023
Assets   
Current assets:   
Cash and cash equivalents$112,477  $225,719 
Accounts receivable, net 11,518   11,738 
Prepaid expenses and other current assets 20,491   15,159 
Current assets held for sale 22,722   22,722 
Total current assets 167,208   275,338 
Property and equipment, net 59,692   48,232 
Goodwill 63,318   63,318 
Intangible assets, net 9,919   13,735 
Operating lease right-of-use assets 7,352   8,518 
Deferred income taxes 31,734   29,015 
Available-for-sale debt securities 1,386   1,159 
Other assets 8,232   8,503 
Total assets$348,841  $447,818 
Liabilities and stockholders’ equity    
Current liabilities:   
Accounts payable$27,922  $32,282 
Accrued expenses and other current liabilities 57,027   61,678 
Deferred revenue 185,795   167,951 
Operating lease liabilities 1,876   2,052 
Total current liabilities 272,620   263,963 
Operating lease liabilities, non-current 6,171   6,966 
Deferred revenue 427   490 
Other liabilities 9,485   7,565 
Total liabilities 288,703   278,984 
Commitments and contingencies   
Stockholders’ equity:   
Preferred stock, $0.001 par value; 100,000 shares authorized at September 30, 2024 and December 31, 2023, none issued or outstanding at September 30, 2024 and December 31, 2023     
Common stock, $0.001 par value; 1,000,000 shares authorized; 173,174 shares and 188,538 shares issued and outstanding at September 30, 2024 and December 31, 2023, respectively 174   189 
Additional paid-in capital 1,140,852   1,101,474 
Accumulated deficit (1,079,917)  (933,061)
Accumulated other comprehensive (loss) income (971)  232 
Total stockholders’ equity 60,138   168,834 
Total liabilities and stockholders’ equity $348,841  $447,818 
        



LegalZoom.com, Inc.
Unaudited Condensed Consolidated Statements of Operations
(In thousands, except per share amounts)
 Three Months Ended September 30,Nine Months Ended September 30,
   2024   2023   2024   2023 
Revenue $168,599  $167,274  $520,175  $502,064 
Cost of revenue  54,715   59,213   186,708   183,356 
Gross profit  113,884   108,061   333,467   318,708 
Operating expenses:        
Sales and marketing  46,287   51,071   160,170   164,746 
Technology and development  23,179   21,491   72,934   61,074 
General and administrative  28,149   25,243   77,893   78,683 
Total operating expenses  97,615   97,805   310,997   304,503 
Income from operations  16,269   10,256   22,470   14,205 
Interest expense  (72)  (68)  (245)  (239)
Interest income  1,345   2,691   6,547   6,596 
Other (expense) income, net  1,741   (882)  1,845   436 
Income before income taxes  19,283   11,997   30,617   20,998 
Provision for income taxes  8,232   4,463   13,508   14,427 
Net income $11,051  $7,534  $17,109  $6,571 
Net income per share — basic: $0.06  $0.04  $0.09  $0.03 
Net income per share — diluted: $0.06  $0.04  $0.09  $0.03 
Weighted-average shares used to compute net income per share — basic:  174,862   191,033   182,551   191,222 
Weighted-average shares used to compute net income per share — diluted:  176,353   197,454   185,374   194,953 
                 




LegalZoom.com, Inc.
Unaudited Condensed Consolidated Statements of Cash Flows
(In thousands)
  Nine Months Ended September 30,
   2024   2023 
Cash flows from operating activities    
Net income $17,109  $6,571 
Adjustments to reconcile net income to net cash provided by operating activities:    
Depreciation and amortization  25,291   18,061 
Amortization of right-of-use assets  1,848   2,011 
Amortization of debt issuance costs  170   170 
Stock-based compensation  49,486   51,005 
Deferred income taxes  (741)  10,818 
Change in fair value of contingent consideration     (836)
Unrealized foreign exchange (gain) loss  (1,277)  (179)
Other  49   (39)
Changes in operating assets and liabilities:    
Accounts receivable  220   (946)
Prepaid expenses and other current assets  (5,321)  (785)
Other assets  58   345 
Accounts payable  (3,736)  5,992 
Accrued expenses and other liabilities  (6,175)  (992)
Operating lease liabilities  (1,654)  (1,723)
Income tax payable  (52)  16 
Deferred revenue  17,778   12,325 
Net cash provided by operating activities  93,053   101,814 
Cash flows from investing activities    
Purchase of property and equipment  (28,989)  (23,220)
Other     38 
Net cash used in investing activities  (28,989)  (23,182)
Cash flows from financing activities    
Repayment of capital lease obligations  (19)  (27)
Repurchase of common stock  (161,959)  (54,873)
Shares surrendered for settlement of minimum statutory tax withholding  (17,216)  (6,353)
Proceeds from issuance of stock under employee stock plans  1,862   5,690 
Net cash used in financing activities  (177,332)  (55,563)
Effect of exchange rate changes on cash and cash equivalents  26   (4)
Net (decrease) increase in cash and cash equivalents  (113,242)  23,065 
Cash and cash equivalents, at beginning of the period  225,719   189,082 
Cash and cash equivalents, at end of the period $112,477  $212,147 
         

Adjusted EBITDA and Adjusted EBITDA Margin

The following table presents a reconciliation of net income to Adjusted EBITDA for each of the periods indicated (unaudited):

  Three Months Ended September 30, Nine Months Ended September 30,
   2024   2023   2024   2023 
  (in thousands, except percentages)
Reconciliation of net income to Adjusted EBITDA        
Net income $11,051  $7,534  $17,109  $6,571 
Interest expense  72   68   245   239 
Interest income  (1,345)  (2,691)  (6,547)  (6,596)
Provision for income taxes  8,232   4,463   13,508   14,427 
Depreciation and amortization  9,195   6,655   25,291   18,061 
Other (income) expense, net  (1,741)  882   (1,845)  (436)
Stock-based compensation  15,715   15,582   49,486   51,005 
Restructuring costs(1)  5,917   68   6,663   803 
Certain non-recurring expenses(2)     1,179      1179 
Adjusted EBITDA $47,096  $33,740  $103,910  $85,253 
Net income margin  7%  5%  3%  1%
Adjusted EBITDA margin  28%  20%  20%  17%

(1) For 2024, restructuring expenses related to the reduction of our U.S. headcount. For 2023, restructuring expenses related to the reduction of our U.K. headcount, which was substantially complete by December 31, 2023.
(2) For 2023, certain non-recurring expenses included costs incurred in conjunction with the secondary offering of 16,100,000 shares of our common stock by a selling stockholder during the three months ended September 30, 2023.

Non-GAAP Net Income, Non-GAAP Net Income Margin and diluted Non-GAAP Net Income Per Share

The following table presents a reconciliation of net income to Non-GAAP net income for each of the periods indicated (unaudited):

  Three Months Ended September 30, Nine Months Ended September 30,
   2024   2023   2024   2023 
  (in thousands, except per share amounts)
Reconciliation of Net income to Non-GAAP net income        
Net income $11,051  $7,534  $17,109  $6,571 
Amortization of acquired intangible assets  1,275   1,292   3,816   3,874 
Stock-based compensation  15,715   15,582   49,486   51,005 
Restructuring costs(1)  5,917   68   6,663   803 
Certain non-recurring expenses(2)     1,179      1,179 
Income tax effects (3)  (4,259)  (2,347)  (10,221)  (7,091)
Non-GAAP net income $29,699  $23,308  $66,853  $56,341 
Net income margin  7%  5%  3%  1%
Non-GAAP net income margin  18%  14%  13%  11%
Net income per share — basic $0.06  $0.04  $0.09  $0.03 
Net income per share — diluted $0.06  $0.04  $0.09  $0.03 
Non-GAAP net income per share — basic $0.17  $0.12  $0.37  $0.29 
Non-GAAP net income per share — diluted $0.17  $0.12  $0.36  $0.29 
Weighted-average shares used to compute net income per share — basic  174,862   191,033   182,551   191,222 
Weighted-average shares used to compute net income per share — diluted  176,353   197,454   185,374   194,953 
Weighted-average shares used to compute Non-GAAP net income per share — basic  174,862   191,033   182,551   191,222 
Weighted-average shares used to compute Non-GAAP net income per share — diluted  176,353   197,454   185,374   194,953 
                 

(1) For 2024, restructuring expenses related to the reduction of our U.S. headcount. For 2023, restructuring expenses related to the reduction of our U.K. headcount, which was substantially complete by December 31, 2023.
(2) For 2023, certain non-recurring expenses included costs incurred in conjunction with the secondary offering of 16,100,000 shares of our common stock by a selling stockholder during the three months ended September 30, 2023.

(3) The estimated income tax effect of the non-GAAP pre-tax adjustments is determined by applying the statutory rate of the originating jurisdiction, if applicable.

The following table shows the computation of basic and diluted Non-GAAP net income per share (unaudited):

  Three Months Ended September 30, Nine Months Ended September 30,
   2024  2023  2024  2023
  (in thousands, except per share amounts)
Non-GAAP net income and Non-GAAP net income per share:        
Non-GAAP net income $29,699 $23,308 $66,853 $56,341
Reconciliation of denominator for net income per share to Non-GAAP net income per share:        
Weighted-average shares used to compute net income per share — basic:  174,862  191,033  182,551  191,222
Effect of potentially dilutive securities:        
Options to purchase common stock  114  2,699  986  1,347
RSUs  1,377  3,702  1,827  2,372
Employee stock purchase plan    20  10  12
Weighted-average common stock used in computing Non-GAAP net income per share — diluted  176,353  197,454  185,374  194,953
Non-GAAP net income per share — basic $0.17 $0.12 $0.37 $0.29
Non-GAAP net income per share — diluted $0.17 $0.12 $0.36 $0.29
             

Free Cash Flow

The following table presents a reconciliation of net cash provided by operating activities to free cash flow (unaudited):

  Three Months Ended September 30, Nine Months Ended September 30,
   2024   2023   2024   2023 
  (in thousands)
Reconciliation of Net Cash Provided by Operating Activities to Free Cash Flow        
Net cash provided by operating activities $31,613  $27,441  $93,053  $101,814 
Purchase of property and equipment  (9,638)  (7,993)  (28,989)  (23,220)
Free cash flow $21,975  $19,448  $64,064  $78,594